Unified conversations
Bring messages from multiple channels into a single operator experience.
Mosaico Platform
Every customer conversation. One intelligent workspace.
Mosaico connects your channels, assistants, and human team so support feels instant and personal at scale.
AI + human handoff
Automate routine replies and smoothly escalate when a human should take over.
Modular architecture
Ship features as composable modules so your stack grows without rewrites.
Built for modern support operations
- Fast operator workflows
- Realtime updates
- API-first integration
- Observable request pipelines